Shipping Policy

At EAST, we aim to provide a smooth and reliable delivery experience for every order.

Order Processing

Once your order is confirmed, our team carefully prepares and packs your fragrance with attention to safety and presentation.

Orders are usually processed within 1–2 business days after confirmation.

Delivery Across Pakistan

We offer nationwide delivery across Pakistan through reliable courier partners.

Estimated delivery time:

• Major cities: 2–5 business days

• Other areas: 3–7 business days

Delivery times may vary depending on location, courier service availability, weather conditions, or unforeseen circumstances.

Shipping Charges

Shipping charges are calculated based on your order value and delivery location.

Any applicable shipping charges will be displayed during checkout before completing your purchase.

Cash on Delivery (COD)

Cash on Delivery is available on eligible orders.

For high-value orders, EAST may require advance payment confirmation before dispatch to ensure a secure shopping experience for both customers and our team.

Order Tracking

Once your order has been dispatched, you will receive order details and tracking information (where available) through your provided contact information.

Damaged or Incorrect Orders

We take great care in packaging every fragrance. If your parcel arrives damaged or you receive an incorrect product, please contact us within 24 hours of delivery with relevant details and images.

Our team will assist you with the next steps.

Need Help?

For any delivery-related questions, please contact our customer support team.

EAST — Where East Meets Elegance.